**Cancellation Policy:**
1. **Cancellation by the Customer:**
- Customers can cancel their reservation up to 48 hours before the start of the experience without incurring any charges.
- Cancellations made within 24 hours of the experience start will result in a 50% retention of the total cost as a cancellation fee.
2. **Cancellation by the Host:**
- In the rare event that the host needs to cancel the experience, a full refund will be offered to the customer.
- The host commits to notify the customer at least 24 hours in advance in case of a cancellation by the host.
-In case of bad weather the host can notify the guests to reschedule the experience for another day if that is possible for both parts .
**Payment Methods:**
We accept the following payment methods to book your experience:
1. **Bank Transfer:** You can make a bank transfer to the following international bank account:
Account Holder: Maria Nilda Delgado Monjo
ACH and Wire Routing Number: 026073150
Account Number: 8312428893
Account Type: Checking
Wise Address: 30 W. 26th Street, Sixth Floor
New York, NY 10010
United States
For transfers within Mexico:
Maria Nilda Delgado Monjo
Account: 47280001
Standardized Banking Key: 014694567613403803
Please note that bank transfers may take up to 48 hours to process, so we recommend making the payment well in advance.
2. **Transfer Wise:**
Follow the instructions at this link: [Transfer Wise Payment Link](https://wise.com/pay/me/marianildad)
3. **Cash:** In some exceptional cases and with prior agreement with the host, it is possible to make cash payments at the location of the experience.
Please note that all payments must be made in the specified currency (Mexican Pesos), and they are expected to be completed before the start of the experience. If you have any additional questions or need to customize these policies, feel free to let me know.